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cant connect ipod touch to internet even though other items ok with sky password

just bought ipod toch 4th gen have connected laptop and tablet on sky wireless router but ipod wont join any ideas

Posted on Dec 25, 2012 4:01 PM

Reply
1 reply

Dec 25, 2012 4:07 PM in response to hermione1

Does the iPod connect to other networks?

Does the iPod see the network?

Any error messages?

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

cant connect ipod touch to internet even though other items ok with sky password

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