1 Reply Latest reply: Dec 26, 2012 1:15 PM by Ralph Johns (UK)
AndreaG007 Level 1 Level 1 (0 points)

Dear Sirs,

 

I need an information about FaceTime. I bought my iPad 4generation in Dubai and when I came back to Italy, FaceTime doesn't working. So probably, the local law imposes limits on the videochat. Can You help me to find a solution?

 

Thanks a lot

 

Regards

 

Andrea


FaceTime , iOS 6.0.1
  • Ralph Johns (UK) Level 9 Level 9 (69,145 points)

    Hi,

     

    Back in the days of iChat 3 there were issues with some Italian ISPs not allowing iChat to Video chat outside of the country.

     

    I have not heard of this being a problem in Italy for a very long time.

    (It is common in Dubai and other Middle Eastern Countries)

     

    These are the ports that need to be open in your router and that the ISP should also have open

    http://support.apple.com/kb/HT4245

     

    Are you sending  from an Apple ID ?

    This should not matter when sending wherever you are.

     

    You may have issues if your iPad also uses a Cell/Mobile Service and the number is not "local" to where you are now.

     

     

    3Sigcopy2.png
    9:14 PM      Wednesday; December 26, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously