Skip navigation

TS1286: iOS: Troubleshooting USB connection

Learn about iOS: Troubleshooting USB connection

TS1286 new ipod touch (Gen5) gets "usb device drawing too much power..."

198 Views 3 Replies Latest reply: Dec 26, 2012 4:47 PM by xric RSS
xric Calculating status...
Currently Being Moderated
Dec 25, 2012 6:15 PM

Brand new Christmas gift iPod Touch 5th Generation will not indicate power charging using cable included in package. Plugging USB cable in to either of two Win7 pc's results in NO usb indicator - power or otherwise (iTunes). 

 

Attempts to work using MacBook Air result in something entirely different;

 

"Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled."  No error code(s) or anything.

 

iTunes is up to date and and systems updates are current on MacBook Air.

 

I suspect brand new cable is DOA but wondered if anyone else has run across this...any help is appreciated.

 

Regards,

 

Eric

iPod touch, iOS 6.0.1, 32GB iPod Touch 5th Generation

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.