Hi guys,
So, I have an iPhone 5 updated to iOs 6.0.2 and when I attempt to hold a Facetime call it crashes my phone and it restars (silver apple over black screen). Its verrrry annoying. All other apps work fine and ive restarted the phone.
Hope you are able to help.
Thanks,
Delina
iPhone 5, iOS 6.0.2
Here's Apple's FaceTime troubleshooting for iOS article:
http://support.apple.com/kb/TS3367
My guess is you should make sure you have a really good WiFi connection. That's the most likely problem source, as far as I know. But the article is a good guide.
Hi! Thanks soo much for your response!
I have 15 mb of data... And sitting next to the router... Even if that were the case, should it crash my phone?
Like the article says, are you using "router, firewall, or security software that restricts Internet access?" If so, verify that the ports documented in Using FaceTime behind a Firewall are open.
Facetime crashes my iPhone 5
