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TS1373: iPod displays a sad iPod icon

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TS1373 My iPod nano, 7th generation disk drive problem

422 Views 0 Replies Latest reply: Dec 26, 2012 9:18 AM by patfromlakewood RSS
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Dec 26, 2012 9:18 AM

My iPod nano, 7th genereation device driver will not be installed.  Also, it will not be recognized in iTunes.  I have Windows 7 on an HP Pavilion g7-1260 us Notebook.  Are they compatible?  What do I need to do?  Is the fact that it is bluetooth technology an issue?  Thanks for your help, I am completely stumped with this one.

iPod nano, Windows 7

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