Photos and Photo Stream magically gone!

Question

Zaphinine Author

Level 1

8 points

Photos and Photo Stream magically gone!

Okay, so I awoke to a terrible surprise on the 23 - my pictures and photo stream had disapeared!

I have done nothing to my iPod and my pictures are gone. . . RIGHT BEFORE A ROAD TRIP!!!

I have over 500 pics and vids on it and some of them were extremly important.

As of this incedent, I did notice that I have the same availibe space on my iPod - 9.42GB

I checked the about in iTunes and now I have this HUGE "Other" category. . . about the same as what my pics used to be.

My theory is that some how my iPod derped and hid or did something to my photos to make them unreadable.

Anyone know how to fix this?

I have an iPod 4G 32GB and iOS 5.1.1 (I hate iOS 6 so updating is not an option).

It is 1 year old and shipped with iOS 4

P.S. - I have tried restoring from all the backups I had, and sadly, NONE worked 😠]

Any help?

iPod touch, iOS 5.1.1, iPod 4G

Posted on Dec 26, 2012 9:20 AM

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Answer 1

lllaass

Level 10

210,411 points

Dec 26, 2012 9:25 AM in response to Zaphinine

An "other" that large usually indicates that the "other" included corrupted files. Usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.

To restore from backup see:

iOS: How to back up

To restore to factory settings/new iPod see:

iTunes: Backing up, updating, and restoring iOS software

Try getting the phtos from your PhotoStream. See:

iOS: Importing personal photos and videos from iOS devices to your computer

Restoring from backup mightget them back. To help prevent the last backup from being overwritten and thus erasing the Messages from the last backup turn off autosyncing so that you have to overtly start a sync. To turn off go iTunes>Preferences>Devices and check the box that says "Prevent iPods...".

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Answer 2

Zaphinine Author

Level 1

8 points

Dec 26, 2012 9:31 AM in response to lllaass

I have tried all of these options except the first option in which you restart your computer to a clean boot.

I do not want to do this option because if the restore has not worked before, there is no way it wilkl work then and I don't feel like have to hunt down and burn 757 songs BACK onto my computer from my CD's

Is there any other way to this?

Btw, my Photo Stream is gone too and I could not acces it on icloud.com

In the DCIM folder, only the new photos I have taken are there.

It would help if Apple would just stop hiding everything and let me access the files manually so I could fix this myself. . .

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