Windows Doesn't See Shuffle -- No Lights, No Life?..

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pab1953 Author

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Windows Doesn't See Shuffle -- No Lights, No Life?..

I got a Shuffle last November through Audible.com. Seemed like a good deal -- but it only worked for a couple of months. Now it has no lights and Windows doesn't recognize it when I plug it in a USB port (the PC's fine coz it recognizes my daughter's Nano).

Any idea what's going on and what I can do?

Thank you.

Dell, Windows XP Pro

Posted on Apr 29, 2006 5:38 PM

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Answer 1

May 2, 2006 9:20 AM in response to pab1953

same thing happened to me, contact the shop or organisation who sold you the ipod and tell them your problem and ask for a replacement, if they tell you to talk to apple or turn you down contact apple support and tell them your problem, tell them the problem and they will ask for you to send it to them for inspection and if they deem that its a manufacturing fault they will ship you a new one, unfortunatly i was 2 months too late to do this so i have basically just kept it as a cool little model and bought the ipod video-rather the shuffle but whatever, good luck!

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