How to restore my iPod Touch 5 in order to be used using iTunes

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Level 1

0 points

Hello,

I have tried to restore my iPod using iTunes. the iPod touch screen is showing an USB cord pointing to iTunes icon.

after 17 minutes, iTunes is telling me this:

iTunes has detected that you iPod is in a recuperation mode. You must restore this iPod that way it will be usable by iTunes.

I have repeated this operation several times and every time, I am getting the same message and I am unable to use my iPod Touch.

I have tried to restore the iPod by pushing at the same time home and power button without success.

If somebody can help me it will wonderfull. thanks in advance if you can provide me a solution to my problem.

Have a nice day. jean-Paul

iPod touch, iOS 6.0.2

Posted on Dec 26, 2012 12:13 PM

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Answer 1

Level 10

210,411 points

Maybe:

Restore loop (being prompted to restore again after a restore successfully completes)

Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .

Next try placing in DFU mode and then restoring.

Then try restoring on another computer.

Last, make an appointment at the Genius Bar of an Apple store.

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