still no solution for greyed out wifi and bluetooth - what to do? been messing around with it for weeks and now discover I'm just outside of warranty period? WHAT?

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texcat1969 Author

Level 1

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still no solution for greyed out wifi and bluetooth - what to do? been messing around with it for weeks and now discover I'm just outside of warranty period? WHAT?

I am in such a predicament - phone not been quite right since the 6.1 update and I was tolerating the inconvenience of switching off and on etc etc for the past couple of months and now the wifi and bluetooth are totally greyed out all the time - did every restore possible including back to factory settings - still no luck - please don't tell me that trying all the solutions over the past 2 months that temporarily worked for a few days at a time will now mean I have timed myself out of the 1 year warranty? arghhhhh (I can't believe that such an issue will create the response 'oh well, your problem - best just buy another one' ???)

I can't just drop everything and drive to the apple store and wait for hours every time there's a 'glitch' otherwise I may as well move nextdoor to the mall. They tell you to try and solve it yourself first - which I did - and now it's not responding to anything I try, will I be told - 'too late, out of warranty'???

I see theres an update for the iphone 5 that fixes wifi bugs - what about us 4s owners? even my 3 year old 3gs is still working on wifi (haven't dared to update it!) so don't start telling me to expect that the iphone will only last 13 months - NOT AT $600 a piece

This is madness and driving me crazy

Please has anyone had any luck fixing this problem???

iPhone 4S, iOS 6.0.1

Posted on Dec 26, 2012 12:37 PM

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Answer 1

KiltedTim

Level 10

195,537 points

Dec 26, 2012 12:41 PM in response to texcat1969

And wy did you not take it in to have it looked at while it was still under warranty?

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Answer 2

texcat1969 Author

Level 1

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Dec 26, 2012 12:59 PM in response to KiltedTim

well, you know how it is - glitches that usually resolve with a hard reset etc

then a restore. then a factory restore....then ..... nothing fixes so I try the next step with apple online - fill out my serial number and find it is a couple of weeks out of date - and then with the holidays who has time to get to the apple store? this is my second 4s handset as it is - first one the glass cracked from L to R without any impact/damage etc - they changed it out automatically because it's a 'known fault' apparently - so technically, this handset is only 6 months old - but warranty is from original purchase date -

never imagined it would turn out to be a warranty issue with the phone - and hey maybe when I get a chance to go to the apple store they'll be sympathetic, but I won't be able to get there till at least Jan 4th as it is. On the other hand, another iOS update might resolve the issue - but how long till that release? at the moment I'm having to use my old 3gs for wifi and 4s for phone!!!

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Answer 3

KiltedTim

Level 10

195,537 points

Dec 26, 2012 12:58 PM in response to texcat1969

Replacemens inherit the balance of the original warranty or 90 days. Whichever is longer.

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Answer 4

texcat1969 Author

Level 1

0 points

Dec 26, 2012 1:06 PM in response to KiltedTim

yeah I realize that - in my mind i'd got my new phone 'around christmas time' last year - in reality it was end of november - so by the time I got to the stage of 'sod this for a game of soldiers I need to go to the store' - I filled in the on line form and found out the fateful date.....

but you know how usually when there's a 'glitch' - you turn the phone off and on again, and all is good...well that's what this 'appeared' to be.....until now....just feels real s*** and the fact that even a factory restore hasn't fixed the bug is totally mystifying to me.

I have seen a number of people with this problem and no solution that works for some of them - even my sons apparently hopeless 3gs was fixed of many bugs through diagnosis and DIY at home by me persevering with it. Apple encourages everyone to fix at home first...

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