Ipod nano 7th generation won't sync to my windows' itunes
My ipod is does not sync with my itunes account. Itunes does detect my ipod but is unable to sync. I try everything that is suggested in its troubleshooting website with no results. I tried on another window computer and it also wouldn't sync. I tried my sister's mac and it was able to sync with her computer is seems to be a windows problem. Can someone help me sync my ipod to my windows computer? Thanks.
I did a diagnostic test and this what I got.
Microsoft Windows 7 Starter Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron 1012
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0018BEA00
Current user is not an administrator.
The current local date and time is 2012-12-26 12:21:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is not supported. (16005)
Video Display Information
Intel Corporation, Intel(R) Graphics Media Accelerator 3150
Intel Corporation, Intel(R) Graphics Media Accelerator 3150
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {11E1C514-BC21-4225-9F29-D10D605D4500}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {DF9C4F0C-EA19-4598-8A8D-33238C3E249B}
Description: Atheros AR9285 802.11b/g/n WiFi Adapter
IP Address: 192.168.1.8
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Wed Dec 26 12:12:00 2012
Lease Expires: Thu Dec 27 12:12:00 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-12-26 12:18:37.
**** Device Connectivity Tests ****
iPodService 11.0.1.12 is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
RUTH'S IPOD (D:\), iPod nano (7th Generation) running firmware version 1.0.2
Serial Number: DC
Bus Speed: 61440
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
iPod shuffle, Windows 7