WD external hard drive not recognized after improper eject

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Level 1

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WD external hard drive not recognized after improper eject

I have a WD Passport external hard drive that I've been using for a while with my MacBook Pro. The cord got yanked, causing the drive to improperly eject. Now my computer isn't recognizing the HD. Help! Of course EVERYTHING important is on this drive!

I tried plugging it into a Mac desktop, which also did not recognize the drive.

I plugged a different Passport into my MacBook Pro, and it was recognized, so I know it's not the USB Port that's causing the problem.

I used the cord from the HD that mounted with the problem HD. Didn't mount with the new cord. So I know it's the passport that's causing the problem, not the MacBook, not the USB port, not the cord.

I ran the disk utility, and the HD does not appear...It is powering up though- the light on the HD is lighting up. Oh please help!

Did I kill my disk? Of course I just moved my entire iPhoto library to this location, and I haven't backed it up yet....

MacBook Pro, Mac OS X (10.7.5), Western Digital Passport

Posted on Dec 26, 2012 1:55 PM

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Answer 1

Jan 1, 2013 10:51 AM in response to KayPii

I had the same problem. This thread had no answers, so I clicked on one in the "More Like This" column on the right. The advice there was to open "Disk Utility" and see if the WD Hard Drive was listed. It was, so I "CTRL-Clicked" on the WD Icon, and selected "Open" from the resulting menu. Ta-Dahh, the WD Icon appeared in the Finder window and I was able to double click on it and open it. After ejecting, I plugged the WD back in and the icon showed up like normal. Hope it works for you.

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Answer 2

OGELTHORPE

Level 9

57,329 points

Jan 4, 2013 12:45 PM in response to KayPii

No. It may just require a 00 Phillips driver depending upon the enclosure. Do the swap on a towel so that the little screws don't bounce away from you. You will have to pull the HDD out from the connecting plug. Do it in a straight line,don't bend it, and you may have to slowly increase pressure to get it out of the connecting plug.

It's not rocket science.

Ciao.

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