After updating to OS X 10.8.2 a USB port is no longer working. My macbook pro is early 2011. I had my wireless mouse plugged in and it wasn't recognized. I can't sync or charge wtih that port either. It is the port farthest from me, the upper port. How can I fix this issue?
MacBook Pro, OS X Mountain Lion (10.8.2)
Have you tested other peripherals in that port? Does your mouse work in the other ports? Are the other ports working?
You may have to take this to a repair facility if indeed it is a malfunctioning port.
Ciao.
"YOU" May not be able to. Most of the time if a port fails it is caused by a hardware problem. Since the USB ports are solder onto the main Logic board the only way to fix it is to Replace the Logic board. If you do not have the extended Applecare warranty that can be quit expensive.
You can try a SMC reset. Search Apple support for SMC reset for instructions.
Good Luck.
The other port is working.
How do I check if it is a hardware issue?
Ah Yeah they are 2 separate port. You already checked for a hardware problem. The second port does not work.
Do the SMC reset and see if that second port starts working. If it doesn't then it is dead and a hardware problem.
xems23 wrote:
The other port is working.
Make an appointment at an Apple store genius bar. It appears that you have a hardware issue.
Ciao.
Hey, i think i may have the same issue as you. I have a early 2010 MBP running 10.8.2, and this is the status of my disfunctional USB
Product ID: 0x1361
Vendor ID: 0x1038
Version: 0.00
Speed: Up to 12 Mb/sec
Manufacturer: La-VIEW Technology
Location ID: 0xfd120000 / 4
Current Available (mA): 500
Current Required (mA): Unknown (Device has not been configured)
start your mbp in rescue mode (command R) with a mouse plugged in to the disfuncional USB port, and if the mouse works (which it does for me) it means that theres a software problem (dont bother going to apple care for this since they wont know what to do).
Edit - Also i did do a SMC, and PRAM reset with no success
Macbok Pro USB port not working????
