3 Replies Latest reply: Dec 27, 2012 10:32 AM by Racer5329
ipodfan2 Level 1 Level 1 (0 points)

I keep on getting this error: Capture.PNG

I can't put the iPod into recovery mode, but I can put it into DFU mode. I'm restoring to iOS 6.0.1.


iPod touch, iOS 6.0.1, Windows 7 64-Bit, iTunes 10.7
  • lllaass Level 10 Level 10 (157,505 points)

    Error 1604

    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

    1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    2. Restore and wait for the error.
    3. When prompted, click OK.
    4. Close and reopen iTunes while the device remains connected.
    5. The device should now be recognized in Recovery Mode again.
    6. Try to restore again.

    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

     

    Error 1600, 1601, 1602

    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

  • ipodfan2 Level 1 Level 1 (0 points)

    Tryed that already. I can get into DFU mode, but not Recovery mode. It gets stuck at the part where it says "Verifiying iPod restore with Apple".

  • Racer5329 Level 1 Level 1 (0 points)

    I'm having the same problem, works fine to restore it on my daughters older computer.  See my post about Huge issues with IPod touch posted a little while ago.  No one has responded but it lists everything I tried so far.