Skip navigation

My iPod Touch 32GB won't restore.

712 Views 3 Replies Latest reply: Dec 27, 2012 10:32 AM by Racer5329 RSS
ipodfan2 Calculating status...
Currently Being Moderated
Dec 27, 2012 10:18 AM

I keep on getting this error: Capture.PNG

I can't put the iPod into recovery mode, but I can put it into DFU mode. I'm restoring to iOS 6.0.1.

iPod touch, iOS 6.0.1, Windows 7 64-Bit, iTunes 10.7
  • lllaass Level 10 Level 10 (135,430 points)
    Currently Being Moderated
    Dec 27, 2012 10:20 AM (in response to ipodfan2)

    Error 1604

    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

    1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    2. Restore and wait for the error.
    3. When prompted, click OK.
    4. Close and reopen iTunes while the device remains connected.
    5. The device should now be recognized in Recovery Mode again.
    6. Try to restore again.

    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.


    Error 1600, 1601, 1602

    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

  • Racer5329 Calculating status...
    Currently Being Moderated
    Dec 27, 2012 10:32 AM (in response to ipodfan2)

    I'm having the same problem, works fine to restore it on my daughters older computer.  See my post about Huge issues with IPod touch posted a little while ago.  No one has responded but it lists everything I tried so far.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.