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Helpful answers
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Dec 27, 2012 3:37 PM in response to karine73by CRSGAR,we are having the same issue here. it will play fine for a while then the audio just stops even tho the display still reads playing. my daughter lets the iPod turn off then wakes it up and it is fine. this has happened a few times already. any idea on how to resolve this..?
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Dec 27, 2012 3:40 PM in response to karine73by Nokeeo,Try the steps for troubleshooting the iPod nano.
http://support.apple.com/kb/TS3474
If these tips found here do not fix the issue make a reservation at your local Genius Bar and they will be able to trouble shoot hardware related issues.
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Jan 2, 2013 4:19 PM in response to Nokeeoby iSolve,Make sure headset is plugged in all the way in headset jack. This issue usually happens when headset is not fully inserted.