djanderz

Q: problems with amd gpu on early 2011 macbook pro

hey

 

been having problems for the last couple of weeks on lion os and now mountain lion and need some advice

i'm guessing its the graphics card a amd 6750m as when it swithches to the gpu the screen glitches and freezes, ive tried the apple hardware test and it passed that

then i did a gpu test with a novatech bench test and crashed nearly straight away

Photo_2EA9F689-1F20-FA37-5855-A8D1724F2D07.jpg

it's nearly 2 years old and out of apple  warranty but i'm sure under EU law it should be 2 years 

whats my options

cheers

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Dec 27, 2012 1:58 PM

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Q: problems with amd gpu on early 2011 macbook pro

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  • by richardz01,

    richardz01 richardz01 Aug 2, 2013 8:47 PM in response to djanderz
    Level 1 (0 points)
    Aug 2, 2013 8:47 PM in response to djanderz

    Similar issues for me:

     

    Macbrook pro 17" late 2011

    Processor 2.4 GHz Intel Core i7

    Graphics  Intel HD Graphics 3000 384 MB

     

    Originally I started seeing a strange broken image at start up. After a few levels of unsuccessful support i was sent to an approved apple care firm. Apparently, Apple had never seen this issue before. They replaced the logic board at no cost and the issue was resolved. One month later same broken image has re-appeared at start up, laptop has started getting really hot even with light use and the keyboard backlighting has ceased to work. Just re-opened the orginal ticket but glad i purchased the extended apple care. What's my chances of getting them to replace it with a new macbook pro? I splashed out £2700 GBP on this laptop with care etc.

     

    IMG_2911.jpg

  • by Damien Mathé,

    Damien Mathé Damien Mathé Aug 9, 2013 2:00 PM in response to djanderz
    Level 1 (5 points)
    Aug 9, 2013 2:00 PM in response to djanderz

    I am glad to report that Apple is going to replace the logic board of my early 2011 17" MBP at no charge (excepted for the labor). My Mac was out of warranty since more than 2 months (in Europe, a law specifies that a manufacturer must guarantee the conformity of a product and all its parts for 2 years - that's not a real warranty, but sort of), but after dropping my machine at a local APR and having received an estimate for the repair, I called Apple Support and after talking to a sales representative, he told me that a new logic board will be handed to the technicians, at no cost. When he checked my data, he noticed that I am a very good client, I believe that it helped quite alot.

     

    This does not mean everyone trying to get a free replacement will have one… But I learned that in such cases (through a friend working for an APR), Apple really wants to have the client on the phone, before accepting any "favor" concerning a repair. You do have to drop your computer in an APR for diagnosis first (with an estimate of repairs cost), though, so they can rely on a professional advice and see if it matches your own request.

     

    Also, this was what I experienced with Apple Belgium. I don't know if it's the same in each country.

     

    Nevertheless, don't hesitate to try, it may end very well.

  • by Ezan,

    Ezan Ezan Aug 11, 2013 11:30 PM in response to djanderz
    Level 1 (0 points)
    Aug 11, 2013 11:30 PM in response to djanderz

    I have found the best solution to use your defective macbook pro as usual without voiding the warranty. But this trick may decrease lifespan of your fan.. But the repair cost for the fan is much more cheaper than the Logic Board right?. please dont comment about fan lifespan.

     

    After u are sucessfully boot your mac, quickly select intergrated in gfxCardStatus.. this is for one time only & u can remove this fu***** apps with lot of bugs after below steps.

     

    1) install smcFanControl Quickly.

    2) open preferences in smcFanControl & set to Higher RPM 6200RPM

    3) tick on a checkbok autostart smcFanControl after login & save

    4) set this Higher RPM as your default fan speed all the way. you will hear this annoying fan sound all the way.

     

    done..

    now your mac can be restart,shutdown & boot as usual without the fu**** zebra line, blue screen & etc.

    Discrete Craphic Card can be used now.

     

    After login you can hear the annoying fan spin again..

     

    Disclaimer: tested on my early 2011 17" macbook pro & you will hear the sound for the rest of your life...

  • by Ezan,

    Ezan Ezan Aug 12, 2013 2:29 AM in response to Ezan
    Level 1 (0 points)
    Aug 12, 2013 2:29 AM in response to Ezan

    Now i try to turn down the minimum speed to 4000RPM & my mac still Ok & doesnt freeze.

  • by clovist,

    clovist clovist Aug 17, 2013 2:15 PM in response to djanderz
    Level 1 (4 points)
    Mac OS X
    Aug 17, 2013 2:15 PM in response to djanderz

    Hi,

     

    Look at the news today.

    http://www.engadget.com/2013/08/17/apple-announces-gpu-replacement-program-for-2 011s-spring-imacs/#continued

     

    Maybe there is hope for us!

     

    We have to be representative.

  • by bastienvans,

    bastienvans bastienvans Aug 20, 2013 4:27 AM in response to clovist
    Level 1 (0 points)
    Aug 20, 2013 4:27 AM in response to clovist

    There is hope...

  • by The-Nix,

    The-Nix The-Nix Aug 22, 2013 7:51 AM in response to djanderz
    Level 1 (0 points)
    Aug 22, 2013 7:51 AM in response to djanderz

    My MBP 15" (early 2011) is experiencing the same crashes/glitches.

    I took it to the Apple store (Montreal) on August 13th 2013, they said they will replace the logic board.

    Went back to pick it up on August 17th 2013 and paid $622.65

    On August 18th, the glitches/crashes started happening again. Took it back to the Apple store on August 20th and the geniuses decided to change logic board again!

    I'm picking up the laptop today.

    To be continued...

  • by Puresoundguitar,

    Puresoundguitar Puresoundguitar Aug 22, 2013 8:14 AM in response to The-Nix
    Level 1 (4 points)
    Notebooks
    Aug 22, 2013 8:14 AM in response to The-Nix

    Fellow Montrealer here!

     

    Keep us posted, i'm having the same issue!

  • by RioMacUser,

    RioMacUser RioMacUser Aug 22, 2013 10:46 AM in response to djanderz
    Level 1 (0 points)
    Aug 22, 2013 10:46 AM in response to djanderz

    My Problems got worse... now sometimes at the start-up the display goes either black or with the stripes (blue, pink, white).

     

    For how long Apple will ignore this problem and treat us as idiots??

  • by The-Nix,

    The-Nix The-Nix Aug 22, 2013 3:27 PM in response to Puresoundguitar
    Level 1 (0 points)
    Aug 22, 2013 3:27 PM in response to Puresoundguitar

    Logic board replaced for the second time, I picked up the laptop. The only way for me to reproduce the problem with the second logic board is by running a game for a few seconds (Civilization 5).

    Now, the game has been running for a couple of hours with the 3rd logic board and no crashes at all.

    I'll keep you posted.

    In the mean time if you want me to perform another kind of test just let me know.

  • by Damien Mathé,

    Damien Mathé Damien Mathé Aug 23, 2013 12:00 PM in response to Ezan
    Level 1 (5 points)
    Aug 23, 2013 12:00 PM in response to Ezan

    I don't call that a solution, at least for a long term use. gfxCardStatus works very well on my MBP, maybe are you using an outdated version?

  • by Pugun,

    Pugun Pugun Aug 27, 2013 7:48 PM in response to djanderz
    Level 1 (0 points)
    Aug 27, 2013 7:48 PM in response to djanderz

    I have problems with amd gpu (6490m) too. But my mbp can't boot os, that stuck at darkblue with grey line screen.

    992696_4780150481399_972755736_n.jpg

  • by YuHao,

    YuHao YuHao Aug 28, 2013 1:52 AM in response to djanderz
    Level 1 (0 points)
    Aug 28, 2013 1:52 AM in response to djanderz

    I and my friend had the same problem at the same time. Both of us are having MacBook Pro early 2011 15 inch.

  • by Ezan,

    Ezan Ezan Aug 30, 2013 8:06 AM in response to YuHao
    Level 1 (0 points)
    Aug 30, 2013 8:06 AM in response to YuHao

    Please trust what im trying to say.

     

    After u were succesfully bootup your mac.. Immediately install SMCfancontrol & set minimum fan speed at 4000RPM all the way.. Please dont forget to set the smcfancontrol to open automaticaly when login next time... Dont restart 1st.. Let your mac running with the setting for about 1 hour.... Then only u can restart... The purpose is to let SMC familiar with these fan setting...  Its work.. Please trust me.

  • by The-Nix,

    The-Nix The-Nix Sep 4, 2013 6:44 AM in response to The-Nix
    Level 1 (0 points)
    Sep 4, 2013 6:44 AM in response to The-Nix

    My MBP crashed yesterday with the 3rd logic board. It happened during a presentation I was doing for my client... it's unacceptable!!!

    The machine doesn't boot anymore and it crashes with a blue screen as soon as I try to run the disk utility or start the safe mode. I lost a whole day of work since I cannot access the content of my SSD.

    I'm off to the apple store in a couple of hours...

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