iPhone 5 personal hotspot disappeared
I have an iPhone 5 and have updated to IOS 6.0.2 I can't find the personal hotspot. It seems to have disappeared. Is there any way of getting it back?
iPhone 5, iOS 6.0.2
I have an iPhone 5 and have updated to IOS 6.0.2 I can't find the personal hotspot. It seems to have disappeared. Is there any way of getting it back?
iPhone 5, iOS 6.0.2
Go to settings > General > Cellular > Personal Hotspot
See if you can turn on Hotspot from there and then it should appear under the settings menu.
Axel F.
Even when I go there I can't see the personal hotspot option. Is there anyway of getting it back?
Do you have, by any chance, the app ONAVO installed on your iPhone?
Axel F.
Same thing happened to me.
I found it under Settings>General>Mobile Data>Personal Hotspot.
Then once you've used it once it goes back into the General Folder for easier access.
Hope that helps.
Nick
I'm having this problem as well after the new update and I've been able to fix it before but it's no longer under the cellular setting or mobile data. Btw I don't even see mobile data and I've looked on multiple phones.
So I figured out what was going on with my phone this may be helpful to someone else. When you do the iOS 6.1 software update, your phones profile/prl data may get lost. So to get it back you have to do a profile/prl update. Depending on your phone carrier the profile/prl updating process may be different. So look up the process or call your phone carrier customer support and they can walk you through it, it doesn't take much time all. Once the the prl update is complete you should see the personal hotspot show up right when you open settings app again or you may have to go to Settings>General>Cellular and it should re-appear in that menu. Once you turn it on once it should show up on the Settings app first menu page under Airplane Mode, Bluetooth, WiFi ect. Hope this helps.
By the way for sprint users, to update your profile/prl. You need to turn off your phone then power it back on. Once on again dial ##873283#. An alert pops up saying "Starting Service Update" hit ok, then after a couple seconds it should say "Update Complete"
Thanks for the Sprint information. Worked pefectly!
I can't find my personal hotspot in my iPhone 5s
iPhone 5 personal hotspot disappeared