7 Replies Latest reply: Dec 31, 2012 6:28 PM by Paulp3
Paulp3 Level 1 Level 1

I purchased Aperture 3 from the Apple App Store in 2010 and downloaded it.  I received an activation key but no serial number.

Now I have transferred Aperture 3 to a new imac but it asked for a serial number.  I put the activation number in but is says it is invalid.

 

I have tried to find my answer via Apple Support but can't find personal support for aperture.

 

Can anyone here help me?


Aperture 3, OS X Mountain Lion (10.8.2)
  • Frank Caggiano Level 7 Level 7

    Was the Aperture 3 an upgrade or a full version? If it was an upgrade you will also need the original serial number(s) from the earlier versions of Aperture.

     

    If it was a full version then have a look at Troubleshooting Professional Application Serial Numbers

  • Paulp3 Level 1 Level 1

    It was a full trial version.  Once I tried Aperture out on the trial version I loved it, so I purchased a full version from the app store.  I was given an activation key for the trial version.

  • léonie Level 10 Level 10
    expertise.photosformac
    Photos for Mac

    And how did you transfer? What installer did you use? Not a download from the App Store?

     

    Reinstall using the Trial version installer, if your activation key comes with the Trial version.

    Download here the Aperture 3.1 Trial.

  • Frank Caggiano Level 7 Level 7

    So did you look at the link I posted?

     

    If it was a full version then the activation key you have is the serial number needed to authorize Aperture.

  • Paulp3 Level 1 Level 1

    Sorry Frank.  I guess I am getting old

     

    I will check out your link. Thanks!

     

    Yes it was a full version.  But the activation key didn't work.  After the transfer (via time machine on a external drive) it says the number is invalid.

  • Frank Caggiano Level 7 Level 7

    Well give the  link a try, you'd be surprised at how many times the serial number gets messed up when it is entered.

     

    If that still doesn;t work try Leónie's link to get a fresh version of the installer and try again with your activation key. Note if this second method does work you will need to make sure you upgrade Aperture to the latest version via software upgrade as the download will be an older version of the program.

     

    good luck

  • Paulp3 Level 1 Level 1

    I tried Leonie's suggestion and reinstalled the trial version and put the activation # in it and it worked.

     

    I now have a full version on my new iMac that works.

     

    Thanks to all for your help!