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The older Version of Apple Application Support cannot be removed. Contact your Technical Support Group

When I try to load iTunes it keeps telling me The Older Version of Apple Application Support cannot be removed

I havee tried to do this thro Add and remove, without any succes

Posted on Dec 27, 2012 6:01 PM

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1 reply

Dec 27, 2012 6:11 PM in response to fredurron

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the User uploaded file "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):


http://majorgeeks.com/download.php?det=4459


(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)


(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.


(4) In the list of programs that appears in CleanUp, select any Apple Application Support entries and click "Remove", as per the following screenshot:


User uploaded file


(5) Quit out of CleanUp, and Restart the PC. Try another iTunes install. Does it go through properly this time?

The older Version of Apple Application Support cannot be removed. Contact your Technical Support Group

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