Q: Why isn't my facetime working?

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gre8burt

Level 1 (0 points)

Q: Why isn't my facetime working?

Dear Community

I did a free download of FaceTime on my macbook OS X 10.5.8 and when I did I was instructed to get the security update 2010-005 so I did that and it still didn't work so I downloaded both again and I keep getting the message to download the security update 2010-005. Why won't my Facetime download recognize the installed security update? Do I need to uninstall the four installations as they are on my desktop and start over? How do I uninstall them if I do?

Greg

MacBook, Mac OS X (10.5.8)

Posted on Dec 27, 2012 6:56 PM

I have this question too

Solved

frederic1943

Level 6 (9,985 points)

A:

FaceTime only works with 10.6.8 or newer. http://support.apple.com/kb/HT4319

The 10.6 Snow Leopard DVD is back in the Apple online store. You can get it for $19.99. You will need to be running 10.6 to access the App Store. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

Posted on Dec 27, 2012 7:05 PM

Q: Why isn't my facetime working?

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by gre8burt,

gre8burt Dec 27, 2012 7:20 PM in response to frederic1943
Level 1 (0 points)

Dec 27, 2012 7:20 PM in response to frederic1943

frederic1943

Should I upgrade to Mountain Lion or something like that. If I don't have 10.6 and can't access the App Store,can I buy 10.6 Snow Leopard DVD online?

Greg
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by frederic1943,

frederic1943 Dec 27, 2012 8:01 PM in response to gre8burt
Level 6 (9,985 points)

Dec 27, 2012 8:01 PM in response to gre8burt

To buy the Snow Leopard 10.6 DVD use the link to the Apple Store above. You would need the App Store to download 10.7 Lion Or 10.8 Mountain Lion.

The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard.
The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion.
The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion.

To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up check the Model Identifier and post it back here.
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by gre8burt,

gre8burt Dec 27, 2012 8:34 PM in response to gre8burt
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Dec 27, 2012 8:34 PM in response to gre8burt

Frederic1943 Thank you very much. Have a Happy New year. I am in the Philippines but am from Canada and will be returning home in 16 months.

Have a Happy New Year.

Greg
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Accepted Answer · Dec 27, 2012 7:05 PM

frederic1943

Level 6 (9,985 points)

Dec 27, 2012 7:05 PM in response to gre8burt

FaceTime only works with 10.6.8 or newer. http://support.apple.com/kb/HT4319

The 10.6 Snow Leopard DVD is back in the Apple online store. You can get it for $19.99. You will need to be running 10.6 to access the App Store. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

Q: Why isn't my facetime working?

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by frederic1943,Solvedanswer

by gre8burt,

by frederic1943,

by gre8burt,

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