HT203384: iCloud: Troubleshooting the Find My iPhone app

Learn about iCloud: Troubleshooting the Find My iPhone app
Jessiefromnc
Level 1 (0 points)

Q: Help a couple that's been victims of theft?

Hubby has seperate apple ID and account, can we use find my iPhone app to locate each others device in event of theft?

iPhone 5, iOS 6.0.1

Posted on Dec 27, 2012 10:09 PM

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Jessiefromnc

Q: Help a couple that's been victims of theft?

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 28, 2012 2:00 AM in response to Jessiefromnc
    Level 10 (104,521 points)
    Apple TV
    Dec 28, 2012 2:00 AM in response to Jessiefromnc

    Welcome to the Apple Community.

     

    You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.

     

    Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.

     

    If the device is wiped by you or another, you may not be able to locate the device (although some have reported they can)

     

    The best place to try to locate the device is by logging into iCloud.com on a computer.

  • by Julian Wright,

    Julian Wright Julian Wright Dec 28, 2012 3:14 AM in response to Jessiefromnc
    Level 7 (34,867 points)
    Dec 28, 2012 3:14 AM in response to Jessiefromnc

    Yes, you can use the "Find my iPhone" app to locate each others devices assuming each device has the Find my iPhone service setup on it. That is exactly what the app is for, so just log in to the app using the AppleID and password of the device you want to locate.

     

    Note that Find my iPhone is not intended for locating purposefully stolen devices (where the thief is likely to take every step possible to prevent you tracking the phone), it is primarily for locating lost/misplaced devices.