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my ipod touch 5th generation never finishes charging. whats wrong with it?

the battery help apps ive downloaded said that its 100 percent but it still needs to charge. my battery drains very quickly, and i have to charge it twice a day

iPod touch, iOS 6.0.1

Posted on Dec 27, 2012 9:25 PM

Reply
5 replies

Dec 28, 2012 6:06 AM in response to ang12345

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

my ipod touch 5th generation never finishes charging. whats wrong with it?

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