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my 5year old son has managed to purchase £8 worth of coins on a game, how can this be, when a passcode is needed to download a FREE game?

i am fuming

iPod touch

Posted on Dec 28, 2012 4:23 AM

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1 reply

Dec 28, 2012 4:44 AM in response to traceywinkle

Welcome to the Apple Community.


You can set up your device to require a password for purchase from the app store either immediately or after 15 minutes of being previously used. (Settings > General > Restrictions > Allowed Content > Require Password)


More often than not this stops unwanted purchases by others, but does not stop In-App purchases, to disable In-App purchases, go to Settings > General > Restrictions > Allowed Content > In-App Purchases > Off.


Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

my 5year old son has managed to purchase £8 worth of coins on a game, how can this be, when a passcode is needed to download a FREE game?

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