Computer not recognizing iPad Mini

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Computer not recognizing iPad Mini

I just got this awesome new iPad mini for christmas, from my fiance. I tried plugging it in right away to my laptop so I can charge it and sync it with my iTunes. The computer is not recognizing the iPad AT ALL. It's not charging, I do not see it in my peripheral listing under "My Computer", nor does iTunes recognize it. When I plug it into the USB, the computer makes the sound that there is a successful connection, but then nothing happens.

I'm running a Dell XPS with Windows 7. I have tried all 4 USB ports, both 2.0 and 3.0, and none of them recognize the iPad mini. I've also tried restarting both the iPad mini and the computer, and also have uninstalled and reinstalled iTunes.

Anyone else having issues with this? It charges fine plugging it straight into the wall outlet, so I know it's not the cord. I've run out of options.

iPad, iOS 6.0.2

Posted on Dec 28, 2012 10:43 AM

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Answer 1

Dec 28, 2012 10:45 AM in response to Cur3ed

What version of iTunes are you running? I think you have to have 10.7 or later for an iPad mini.

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Answer 2

Cur3ed Author

Level 1

0 points

Dec 28, 2012 11:29 AM in response to rockmyplimsoul

I'm running 11.0.1.12. It's not the iTunes. The reason iTunes cannot see the iPad is because the Computer is not seeing the iPad.

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Answer 3

Dec 28, 2012 11:44 AM in response to Cur3ed

You might give this a try:

1. Launch iTunes but do not connect the iPad.

2. Hold down the iPad's Home and Sleep buttons at the same time. This will force the iPad screen to fade and the Apple Logo to reappear. KEEP holding the two buttons down until the iPad's screen goes black.

3. Once the screen is black, release the Sleep button but keep holding down the Home button while you plug the cable into the iPad. Contunue holding the Home button until the you see the iTunes logo and the picture of the cable on the iPad screen. This may take up to 30 seconds.

4. iTunes should now detect the iPad.

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Answer 4

Dec 28, 2012 12:02 PM in response to Cur3ed

iPad not appearing in iTunes

http://www.apple.com/support/ipad/assistant/itunes/

iOS: Device not recognized in iTunes for Mac OS X

http://support.apple.com/kb/TS1591

iOS: Device not recognized in iTunes for Windows

http://support.apple.com/kb/TS1538

IOS: Syncing with iTunes

http://support.apple.com/kb/HT1386

Apple - Support - iPad - Syncing

http://www.apple.com/support/ipad/syncing/

ITunes: Syncing media content to your iOS devices

http://support.apple.com/kb/ht1351

 Cheers, Tom 😉

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Answer 5

mcklan

Level 1

8 points

Jan 25, 2013 12:30 AM in response to rockmyplimsoul

this sort of worked for me as in itunes and ipad are connecting via usb but ipad mini is only 2 days old and latest versions and it has wiped everything I have put on it - not happy with that result so now I have to reload apps and music library and photos - first time I have ever been upset with apple and I have purchased every product they have ever released!

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Answer 6

pwfnp

Level 1

5 points

Jan 25, 2013 6:52 PM in response to Cur3ed

It worked for me thank you

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