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Computer not recognizing iPad Mini

6796 Views 6 Replies Latest reply: Jan 25, 2013 6:52 PM by pwfnp RSS
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Dec 28, 2012 10:43 AM

I just got this awesome new iPad mini for christmas, from my fiance.  I tried plugging it in right away to my laptop so I can charge it and sync it with my iTunes.  The computer is not recognizing the iPad AT ALL.  It's not charging, I do not see it in my peripheral listing under "My Computer", nor does iTunes recognize it.  When I plug it into the USB, the computer makes the sound that there is a successful connection, but then nothing happens. 

 

I'm running a Dell XPS with Windows 7.  I have tried all 4 USB ports, both 2.0 and 3.0, and none of them recognize the iPad mini.  I've also tried restarting both the iPad mini and the computer, and also have uninstalled and reinstalled iTunes. 

 

Anyone else having issues with this?  It charges fine plugging it straight into the wall outlet, so I know it's not the cord.  I've run out of options.

iPad, iOS 6.0.2

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