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forgot password

Help!

iPhone 3GS (8GB)

Posted on Dec 28, 2012 12:54 PM

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4 replies

Mar 2, 2013 1:28 PM in response to hrider41

How to Reset a Forgotten Passcode


Sometimes, you may forget your passcode, and be locked out of your device. Follow these instructions to reset your passcode.


Warning: If you don't have a backup, then all the data and apps on the device are lost.


Step 1: Hold down the sleep and home button until the screen goes black (NOT until the red "slide to power off" screen appears).


Step 2: Connect the device to your computer. Immediately hold down the home button when the device turns on until the recovery mode screen appears.


Note: Make sure you put your device in recovery mode and not in DFU mode.


Step 3: Open iTunes if it is not already on. When iTunes recognizes your device, a dialog appears saying that the device is in recovery mode. Press OK or hit Enter on the keyboard.


Step 4: Click Restore, then confirm that you want to restore your device to its factory settings. The latest version of the software will be downloaded from Apple and installed.


Note: To restore your device, you need to be connected to the Internet.


Step 5: Wait for the device to be restored. After the restoring completes, you can choose to restore your contacts, text messages, music, etc.


Step 6: There is no step 6. You are done.

forgot password

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