I accidentally unplugged my 5th generation whilst it was downloading a software update and now its stuck - when I plug it into the laptop, itunes recognises it but then says it needs to be restored - I click OK and it says its got to update and restore - it then downloads software (circa 45 mins) but then doesn't update or restore - tried 4 times now - anyone any ideas please?
iPod touch
Are you getting an error message like network timeout error?
no - it just says that it has detected it is in recovery mode and then says it must be restored before it can be used with itunes - but you can't do anything on the ipod itself - it just comes up with the connection requirement as soon as you switch it on? 😟
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
thanks - trying this now 🙂
Kaitlin98 did this solve your problem?
restore a 5th generation ipod touch
