Wrong with imessage and facetime

You will have to explain what is going on a little more clearly I think. I don't quite understand what is happening other than the apps aren't working for you.

The user that you are trying to FaceTime or Message with must be using an iOS device ... iPhone, iPad, iPod Touch - or a Mac. The user must also be registered and set up to use both apps or you will not be able to reach them.

Using FaceTime http://support.apple.com/kb/ht4319

Troubleshooting FaceTime http://support.apple.com/kb/TS3367

The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

http://tinyurl.com/a7odey8

Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268

iOS: About Messages

http://support.apple.com/kb/HT3529

Set up iMessage

http://www.apple.com/ca/ios/messages/

Troubleshooting Messages

http://support.apple.com/kb/TS2755

Setting Up Multiple iOS Devices for iMessage and Facetime

http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l

 Cheers, Tom 😉