2 Replies Latest reply: Jul 21, 2013 7:56 PM by billcrumb
Vinny Chimmy Level 1 Level 1 (0 points)

I have windows 7 and I removed iTunes and related components from the control panel but the Apple folder under C:\Program Files\Common Files is still there. I tried deleting it but I always receive an error saying “Folder In Use.” I have looked through task manager and it’s not  - what am I missing?

  • WilliamAnderson Level 1 Level 1 (0 points)

    steps

    1.Launch Task Manager

    2.end windows explorer for the processing menu

    3.start new task, type explorer.exe 

    4.once explorer is relaunched attempt to delete the 'Apple folder" from

    C:\Program Files\Common Files\Apple\

  • billcrumb Level 1 Level 1 (0 points)

    I have the same problem and it looks like others do too. I have spent far too much time trying to find a solution but nothing has worked so far.

     

    Does "end windows explorer for the processing menu" mean to end explorer.exe in the processes window in Windows Task Manager?  Does "start new task" means File-New Task in Windows Task Manager?  If so, the solution does not work for me.

     

    Any other suggestions would be deeply appreciated.

     

    Thank you.

     

    Cathy