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iMac said it included mountain lion but didn't

175 Views 8 Replies Latest reply: Dec 29, 2012 12:17 AM by steve626 RSS
leahmt47 Calculating status...
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Dec 28, 2012 5:39 PM

I bought a new imac (our first) back in August (the 26th to be exact). When we were shopping there was a banner over the corner of the screen on the imac we bought saying "includes mountain lion". I didn't think to check into this and didn't know what to look for since this was our first mac. Just now we are having an issue with Airplay and I look and see we still have lion 10.7.5. I wasn't given any information about upgrading for free which apparently I could have done if I had tried within the first 30 days of purchase. I am hoping they will honor it but I'm not holding my breath. Any suggestions of who I should ask about this?

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