Currently Being ModeratedDec 29, 2012 8:07 AM (in response to Matt13)
You mean you are getting the same "file agent not found" error?
Go to Applications>Compressor; right click and then click on
Show Package Contents: Contents>Embedded Apps. Qmaster should be there.
Compressor Repair can usually get Compressor and Qmaster talking to each other again.
Currently Being ModeratedDec 29, 2012 2:10 PM (in response to Russ H)
Thanks for chiming in. After re-installing everything 'X' (Compressor 4, FCPX, Motion 5), Qmaster isn't even there. I did find it in the location you said to look in, but it's not showing up in System Preferences. So Compressor 4 and Qmaster won't communicate at all. I ran Compressor Repair, and here's the error messages I got:
That's only part of it... I couldn't copy and paste it from Compressor Repair or expand the window to get a full screen shot.
So I'm not sure what to do. I've already removed Compressor and re-installed it (along with FCX and M5). Do I need to remove the old Final Cut Studio too... in other words... remove everything FCP related, 7 or X, and then try reinstalling everything?
Currently Being ModeratedDec 29, 2012 3:04 PM (in response to Matt13)
First, if it make you feel any better, I've had that file agent not found message before.
Qmaster is now integrated with Compressor 4 (hence, "embedded apps"). The Qmaster that shows (or used to show) in Systems Preferences pane is version 3.5., which ran with C 3.5. I have no idea why FCS Remover would remove that version unless you checked that box.
In any event, if Qmaster 3.5 seems to be no longer around, here's what I'd suggest.
Remove C3.5, C4, M5 and FCPX using the Remover app. (And you might as well check off Qmaster, just in case some obscure files that relate to version 3.5 are still present.)
From the FCS3 disk, install Compressor 3.5 (and Qmaster, if it's a separate install…I can't remember and it would be a pain to look now.)
Next, follow these steps for running FCPX and legacy FCS apps on the same start up disk. (Note the little folder dance with opening M4 first.)
After doing all this, repair permissions in Disk Utility.
Then…give Compressor 4 (and Compressor 3.5) a try. I'm betting they'll work for you.
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