7 Replies Latest reply: Dec 28, 2012 9:09 PM by randers4
ingridfromvic Level 1 Level 1

I hate the new iTunes, I can't find anything and can't delete music from my iPhone4S. I can't find my iPhone or iPad when I plug them into my computer and I now have a whole lot of stuff I don't want on my phone. I have relaxation music on my iPad (for work) and other music on my iPhone. The new iTunes has now put everything on my iPhone and I can't get it off. I've disabled Match from my iPad to prevent the wrong music from appearing. Help please someone, I'm going insane.

iPhone 4S
Solved by randers4 on Dec 28, 2012 8:39 PM Solved

First try simply restarting your Mac, then try syncing again.  If iTunes still doesn't recognize your devices, try removing and and reinstalling the Apple Mobile Device Service by following this guide: http://support.apple.com/kb/ht1747.  (At the end you will reinstall the latest version of iTunes: http://www.apple.com/itunes/download/.)

Reply by ingridfromvic on Dec 28, 2012 9:06 PM Helpful

Thanks heaps for your time and patience - problem solved, very grateful

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