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payment method declined

1254 Views 16 Replies Latest reply: Jan 15, 2014 1:02 AM by Zlaura182 RSS
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poonam23 Calculating status...
Currently Being Moderated
Dec 28, 2012 10:34 PM

my payment method is coming as declined on my iphone 5 . Can't buy any apps. Any advice as to how to solve this problem?

iPhone 5
  • John Galt Level 7 Level 7 (33,055 points)
    Currently Being Moderated
    Dec 28, 2012 10:53 PM (in response to poonam23)

    If your credit card is declined, you must use another payment method.

  • John Galt Level 7 Level 7 (33,055 points)
    Currently Being Moderated
    Dec 28, 2012 11:30 PM (in response to poonam23)

    poonam23 wrote:

     

    there is no problem with my card.

     

    Apparently Apple has a dissenting opinion.

     

    Contact them here: https://expresslane.apple.com

     

    Navigate the columns as follows:

     

    All Products and Services > iTunes > iTunes Store > Purchases, Billing & Redemption > Unable to purchase from iTunes Store > Continue > Email.

    MacBooks  iMacs  iPads  AirPorts, OS X Mountain Lion,  27 years Apple!
  • John Galt Level 7 Level 7 (33,055 points)
    Currently Being Moderated
    Dec 29, 2012 12:15 AM (in response to poonam23)

    This probably occurred since you purchased something from your new iPhone 5 which had not been used for purchases yet. When you do that Apple either sends a confirmation email, or asks for some more security questions, or does something else that they don't talk about. If they sent an email it often gets marked as spam.

     

    Credit card fraud is rampant and Apple is an large target. Their account security methods are intentionally unpredictable.

  • kalpesh (surat) Calculating status...
    Currently Being Moderated
    Dec 29, 2012 12:22 AM (in response to poonam23)

    i have same problem with my iph5 i try many card for purchase the app after i try visa card (use only electron) is working for me...try viza (electron only)

  • John Galt Level 7 Level 7 (33,055 points)
    Currently Being Moderated
    Dec 29, 2012 8:24 AM (in response to poonam23)

    poonam23 wrote:

     

    ... surprisingly mine is visa electron

     

     

    Visa Electron cards are no longer considered credit cards. They are now debit cards. Debit cards are no longer accepted by the iTunes Store. Problem solved.

     

    Thank the US government for their "consumer protection" banking regulations that resulted in this change being implemented wordwide.

  • John Galt Level 7 Level 7 (33,055 points)
    Currently Being Moderated
    Dec 29, 2012 11:08 AM (in response to poonam23)

    Yes. Debit cards are being slowly phased out. It started over a year ago.

  • graham1987 Calculating status...
    Currently Being Moderated
    Dec 31, 2012 7:32 AM (in response to poonam23)

    so bsaically i cant use the app store unless i have a credit card, i only have a debit

  • goldie326 Calculating status...
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    Jan 2, 2013 6:50 AM (in response to poonam23)

    i only have a debit card.. so basically im being told that unless i have a credit card i might as well sell my iphone 5 as i will not be able to purchase ay apps or update old ones?? surely this cant be right?????

    and if this is correct, then why is nobody told or warned?? feel as tho i have been ripped off by apple!! :@

  • Caiton94 Calculating status...
    Currently Being Moderated
    Feb 11, 2013 7:27 PM (in response to poonam23)

    This is a joke. Iv had my 4s for a year and a bit now and iv never had a problem until recently me and my mum both have Visa cards hers works but if I enter my card details it won't work! Samsungs looking pretty good at the moment. First updating my phone broke the lock button. Now I can't get apps!

     

    WHAT THE?

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