HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits

Learn about If iTunes for Windows XP won't open, stops responding, or unexpectedly quits
akingsail
Level 1 (0 points)

Q: I cannot install iTunes.

Ive tried several times to install iTunes but it just rolls back and uninstalls. I then get a message:

 

Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\APSDaemon.APSNotificationServer\CLSID. Verify that you have sufficient access to that key, or contact your support personnel.

 

Ive tried looking at the registry value it trefers to. Permissions are set to 'Full Control' and 'Read'.

 

If anyone knows what I need to do, please help and thanks in advance!

iPhone 3GS, Windows XP, Trying to install iTunes on my pc

Posted on Dec 29, 2012 12:52 AM

Close
akingsail

Q: I cannot install iTunes.

  • All replies
  • Helpful answers

  • by Kaka Dongguan,

    Kaka Dongguan Kaka Dongguan Dec 29, 2012 1:47 AM in response to akingsail
    Level 3 (805 points)
    Dec 29, 2012 1:47 AM in response to akingsail

    Hi Friend,

     

    Is your Windows compatible with iTunes?

     

    Windows System Requirements

    • PC with a 1GHz Intel or AMD processor and 512MB of RAM
    • Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
    • 64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
    • 400MB of available disk space
    • Broadband Internet connection to use the iTunes Store

  • by Kaka Dongguan,

    Kaka Dongguan Kaka Dongguan Dec 29, 2012 2:06 AM in response to akingsail
    Level 3 (805 points)
    Dec 29, 2012 2:06 AM in response to akingsail

    Hi Friend,

     

    Looking other posts I see you're not alone...

     

    Few days ago we all were unable to uptade any app from iTunes Store. Everyone were very angry for that. Suddendly, iTunes Store works again.

     

    I think may be Apple was doing a software maintenance. So may be Apple also is making iTunes maintenance. Who knows. You aren't the only one with iTunes problems at this moment. So maybe we need to wait for a while.

  • by akingsail,

    akingsail akingsail Dec 29, 2012 6:58 AM in response to Kaka Dongguan
    Level 1 (0 points)
    Dec 29, 2012 6:58 AM in response to Kaka Dongguan

    Thanks Kaka for your reply.

     

    My pc is compatible as I have had iTunes running. After trying to update, I had this problem and have not been able to use it since. I have just tried deleting every scrap of Apple on my machine, but still get this message

     

    Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\APSDaemon.APSNotificationServer\CLSID. Verify that you have sufficient access to that key, or contact your support personnel.

     

    I can of course, delete this registry key, but doing this may cause me all sorts of unknown problems!