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My purchase was stopped and security questions asked. I did not answer correctly and no options given to reset

Song download interrupted and security question not answered correctly and now I'm here

iPad 2, iOS 6.0.2

Posted on Dec 29, 2012 10:42 AM

Reply
1 reply

Dec 29, 2012 1:00 PM in response to Algonzal007

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.


If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

My purchase was stopped and security questions asked. I did not answer correctly and no options given to reset

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