6 Replies Latest reply: Jun 26, 2013 7:52 AM by Nickebump
RMH7069 Level 1 Level 1 (10 points)

I just upgraded from an iPhone 4 to the iPhone 5.  the iPhone was activated in the store and I connected via the new cable to my iMac and received the:


Welcome to Your New iPhone


- Set up as new iPhone
- Restore from this backup: XXXX




I chose restore from backup and my new iPhone 5 was restored.  However, when I plug in to sync (restore all my apps, music, photos) I am met with the same "welcome to your new iPhone" screen and the same options.


I've tried restoring again, resetting the phone, restarting the computer to no avail.


Any suggestions?