HT202618: Use Conference Room Display mode and related settings on your Apple TV

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ponie04
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Q: My apple tv is not recognizing my iphone whats wrong?

I have jst got a new apple tv, its connected to my wifi, so is my pc and my iphone. I have home sharing turned on and have downloaded all the latest software for Itunes, iphone and apple tv. I am not getting the symbol for airplay on any media. Is the apple tv faulty? My wife purchased it on apples website

Apple TV, iOS 5.1.1

Posted on Dec 30, 2012 4:40 AM

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ponie04

Q: My apple tv is not recognizing my iphone whats wrong?

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  • by julesnewtoMac,

    julesnewtoMac julesnewtoMac Dec 30, 2012 5:06 AM in response to ponie04
    Level 4 (1,261 points)
    Dec 30, 2012 5:06 AM in response to ponie04

    First up try a reboot of the router or modem, it can sometimes help.

  • by ponie04,

    ponie04 ponie04 Dec 30, 2012 5:17 AM in response to julesnewtoMac
    Level 1 (0 points)
    Dec 30, 2012 5:17 AM in response to julesnewtoMac

    I tried that too, even reset the apple tv, reset the router, turned off the iphone, restarted the laptop, im really starting to think the apple tv is not working, although i would find this a bit unusuall as anything else from apple seems to work great, I wonder has anyone else had this problem???

  • by julesnewtoMac,

    julesnewtoMac julesnewtoMac Dec 30, 2012 5:30 AM in response to ponie04
    Level 4 (1,261 points)
    Dec 30, 2012 5:30 AM in response to ponie04

    Do you mean the mirror icon?  Check they are all on the same network, if apple TV picks up the router and the rest the main modem that would be your problem (took me a while!).  Also confirm your iphone is 4s or newer to support mirror, for the PC you need airparrot to mirror, www.airparrot.com.

     

    Ignore above if I have picked up your issue wrongly!

     

    Jules

  • by ponie04,

    ponie04 ponie04 Dec 30, 2012 5:40 AM in response to julesnewtoMac
    Level 1 (0 points)
    Dec 30, 2012 5:40 AM in response to julesnewtoMac

    I only have one router/modem and all devices are connected to this, also i am running 6.0.1 on i phone which is the latest version ( only downloaded it last night) my brother is coming over to try his iphone with it, he has had apple tv for a while now so he might see im doing something wrong, thanks for your time, ill keep ya posted

  • by julesnewtoMac,

    julesnewtoMac julesnewtoMac Dec 30, 2012 5:50 AM in response to ponie04
    Level 4 (1,261 points)
    Dec 30, 2012 5:50 AM in response to ponie04

    Sure ponie, but confirm which iPhone you have, if it is 4 or older it will not support mirror.

     

    Good luck, hope you get it sorted.

     

    Jules

  • by Dartiesdad,

    Dartiesdad Dartiesdad Dec 30, 2012 5:50 AM in response to ponie04
    Level 4 (1,095 points)
    Dec 30, 2012 5:50 AM in response to ponie04

    Hi

    The Apple Tv Mirroring icon is in a rather obscure place on your iphone.

     

    Make sure your iphone has wifi onand connected to the same wifi neywork...

     

    1.  Double clcik the main button at the bottom of your iphone

    2.  This will bring up all of your currently ACTIVE apps

    3.  Scroll /swipe all the way to the far left icon which will be your volume control

    4.  There is a new icon there (a box with a triangle) and that is your Airplay icon

    5.  Click on the Airplay icon and selct Apple tv.

     

    Cheers

  • by ponie04,

    ponie04 ponie04 Dec 30, 2012 6:12 AM in response to Dartiesdad
    Level 1 (0 points)
    Dec 30, 2012 6:12 AM in response to Dartiesdad

    Hi guys,

    I have iphone 4s, so it should be working, ive tried double click and scroll to the left, it doesnt have the mirror icon, last thing is the volume control, baffled?

  • by julesnewtoMac,

    julesnewtoMac julesnewtoMac Dec 30, 2012 6:13 AM in response to ponie04
    Level 4 (1,261 points)
    Dec 30, 2012 6:13 AM in response to ponie04

    They are both on the same apple id right ponie?  Just thinking through the obvıous!

     

    Jules

  • by ponie04,

    ponie04 ponie04 Dec 30, 2012 6:23 AM in response to julesnewtoMac
    Level 1 (0 points)
    Dec 30, 2012 6:23 AM in response to julesnewtoMac

    yes ive only got one id and laptop/phone and tv all signed in.

  • by Dartiesdad,

    Dartiesdad Dartiesdad Dec 30, 2012 6:32 AM in response to ponie04
    Level 4 (1,095 points)
    Dec 30, 2012 6:32 AM in response to ponie04

    Ponie

     

    Can you check these settings

     

    On your AppleTV under Settings > Airplay

     

    Airplay=On

    Onscreen code Off

    Se Password >

     

    Speakers

         -  Apple TV

  • by ponie04,

    ponie04 ponie04 Dec 30, 2012 8:08 AM in response to Dartiesdad
    Level 1 (0 points)
    Dec 30, 2012 8:08 AM in response to Dartiesdad

    Yes all of these are set to this, I have managed to view my photo stream from itunes to my tv, so that tells me they are communicating but cant see mirror symbol on anything

  • by Shogun338,

    Shogun338 Shogun338 Feb 16, 2013 9:24 PM in response to ponie04
    Level 1 (0 points)
    Feb 16, 2013 9:24 PM in response to ponie04

    I have recently upgraded to ios 6.1 on my iphone 5, itunes and my atv2 are also up to date.  Since the updates, my air sharing has been broken.  all 3 devices are on the same network, but can't see each other.  I have tried rebooting, re-enable air sharing and nothing has worked so far.  When I opened Remote on my iphone, I can't even see my itunes library on my imac or my appletv.

     

    This is really frustrating!  Any idea what else I can try?  everything worked before the updates..