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Nkangal

Q: Unable to use FaceTime and iMessage with my apple ID

Hi

I am currently experiencing an issue with my iPad (2nd generation) and iPhone 4S where the apple ID no longer works on the FaceTime and iMessage apps. It worked previously. However I turned off the apps and when I turned it back on try to setup it the apps using my apple ID it does not work anymore. My password is accurate but it keeps telling me that the password is incorrect for my apple ID (which is an email address)

 

Thanks for any assistance

NNK

Posted on Dec 30, 2012 5:11 AM

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Q: Unable to use FaceTime and iMessage with my apple ID

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  • by jean1234,

    jean1234 jean1234 May 25, 2013 10:10 AM in response to Nkangal
    Level 1 (0 points)
    May 25, 2013 10:10 AM in response to Nkangal

    Will not let me login says wrong password and email address but they are correct please help thank you

    Regards jean

  • by jean1234,

    jean1234 jean1234 May 25, 2013 10:15 AM in response to jean1234
    Level 1 (0 points)
    May 25, 2013 10:15 AM in response to jean1234

    Forgot to say its iPad 4 I have also re installed still won't let me login thanks in advance

    Regards Jean

  • by jean1234,

    jean1234 jean1234 Jun 1, 2013 5:14 AM in response to Nkangal
    Level 1 (0 points)
    Jun 1, 2013 5:14 AM in response to Nkangal

    its iPad 4 I have also re installed still won't let me login at my emali address

     

    I have tried everything to get FaceTime to work can you please help

     

    Regards jean

  • by Scarlarchy,

    Scarlarchy Scarlarchy Jun 3, 2013 5:27 AM in response to jean1234
    Level 1 (0 points)
    Jun 3, 2013 5:27 AM in response to jean1234

    Try changing your time zone!

  • by crislin.bari,

    crislin.bari crislin.bari Jun 9, 2013 11:50 AM in response to El_jaay
    Level 1 (0 points)
    Jun 9, 2013 11:50 AM in response to El_jaay

    Can you use face time on IPAD using WIFI in Trinidad?

  • by wangzhijuan,

    wangzhijuan wangzhijuan Sep 15, 2013 2:12 PM in response to Nkangal
    Level 1 (0 points)
    Sep 15, 2013 2:12 PM in response to Nkangal

    My mom met the same problem in China. Network is fine.  I will try several methods collected from here and there:

    1) Setting > General > Date & Time, Automatically on

    2) Log in Apple ID to update info

    3) Set DNS of all apple device to 8.8.8.8

     

    I will come back to report whether these methods work or not.

  • by rachaelshoe,

    rachaelshoe rachaelshoe Jan 6, 2014 7:36 AM in response to Nkangal
    Level 1 (0 points)
    Jan 6, 2014 7:36 AM in response to Nkangal

    i had the same problem on my ipodtouch 5th generation ios 7.0.4 latest version yet. i managed to fx mine by turning my blackberry in to a mobile hotspot and logging on to that wifi through my ipod. i then went to log in to imessage and facetime, were as previously it would keep asking for my password and never log in, it logged in. i also tried logging in to cloud where i had had problems logging in to. i then logged back on to my normal wifi and everything is working fine now. hope this helps.

  • by Joss1985,

    Joss1985 Joss1985 Jan 21, 2014 1:36 AM in response to Nkangal
    Level 1 (0 points)
    Jan 21, 2014 1:36 AM in response to Nkangal

    Hi All

     

    I have had my Apple account for a year now and have managed to download apps without a problem.

    I have just downloaded iMessage in order to chat to loved ones overseas and unfortunately it is not accepting my password. I have reset the password and can obviously login to the Apple site however trying to complete the installation to iMessage is still an impossibility.

     

    Help....please:-)

  • by SupDawgI'mATextpert,

    SupDawgI'mATextpert SupDawgI'mATextpert Jul 24, 2014 3:21 PM in response to Nkangal
    Level 1 (0 points)
    Jul 24, 2014 3:21 PM in response to Nkangal

    hello, I'm having a similar problem. For some reason iMessage and FaceTime seem to not work, and iMessage worked previously, but I didn't try FaceTime yet. (dads old ipad and a new apple ID created by me) Anyways, I can't send messages or FaceTime anybody, even though both are turned on and apple ID are signed in. I can't receive either. If anyone tries to message me, it says I'm unavailable. The ipad is ipad 2nd generation and its running IOS 6.1.2 i think. Please help.

  • by Texas Mac Man,

    Texas Mac Man Texas Mac Man Jul 24, 2014 6:35 PM in response to SupDawgI'mATextpert
    Level 8 (46,611 points)
    Jul 24, 2014 6:35 PM in response to SupDawgI'mATextpert

    SupDawgI'mATextpert wrote:

     

    hello, I'm having a similar problem. For some reason iMessage and FaceTime seem to not work, and iMessage worked previously, but I didn't try FaceTime yet. (dads old ipad and a new apple ID created by me) Anyways, I can't send messages or FaceTime anybody, even though both are turned on and apple ID are signed in. I can't receive either. If anyone tries to message me, it says I'm unavailable. The ipad is ipad 2nd generation and its running IOS 6.1.2 i think. Please help.

    You tagged onto an older post. If you want an answer to your specific question, you need to create a new post. By creating a new post, you will receive emails when helpers post responses.

     

     Cheers, Tom

  • by eden.merzo,

    eden.merzo eden.merzo Feb 23, 2015 9:07 AM in response to Nkangal
    Level 1 (0 points)
    Feb 23, 2015 9:07 AM in response to Nkangal

    I Cannot login to immesage an d facetime i keep on getting incorrect pw! I already change my passowrd but still the same. ung iphobe 5 and using the current Ios. I need help please       

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