Apple ID greyed out.

Hi,


I'm trying to change my Apple Id to different account on my iPhone 4S running iOS 6.0.1 by going Settings>iTunes & App Stores then tap Apple ID: but the Apple ID: is grey instead of black & so won't allow the change.


I've tried re-booting the iPhone (Turn off, then power on) to no avail. Any other ideas?


Thanks,


Seán.

iPhone 4S, iOS 6.0.1

Posted on Dec 30, 2012 5:19 AM

Reply
8 replies

Jan 3, 2013 10:42 AM in response to R Seán

R Seán wrote:


I'm trying to change my Apple Id to different account on my iPhone 4S running iOS 6.0.1 by going Settings>iTunes & App Stores then tap Apple ID: but the Apple ID: is grey instead of black & so won't allow the change.


I was having the same problem, with similar lack of success overcoming it. Today, I spotted some additional strange behaviour (unable to delete apps, no x in corner of any of them). This led me to Settings > General > Restrictions (fortunately, I recalled my pass code!) where I disabled restrictions. My Apple ID was no longer greyed out.


A little further experimenting suggests that I only needed to change one setting, rather than disabling all restrictions (there are many individual items). This was Allow Changes > Accounts > Allow Changes.


In classic form, I had forgotten those tweaks I made earlier when 'exploring' how to make my phone more secure! Still, that's how we learn. I hope this works for you, too.

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Apple ID greyed out.

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