Previous 1 2 Next 16 Replies Latest reply: Jun 18, 2013 10:47 AM by trebber
Madmak78 Level 1 Level 1 (0 points)

I have iPhone 4, updated to iOS6.0.1, which is supposed to support "gov't alerts" via toggles under notifications, & it isn't even there! I've been on the phone w/every support system avail & can't get resolution. This is for EMERGENCY ALERTS/AMBER ALERTS! Please HELP!!


iPhone 4, iOS 6.0.1
  • Malignance Level 4 Level 4 (3,375 points)

    I was under the impression that the alert feature you're looking for was for earthquake alerts in Japan. I could be wrong

  • deggie Level 9 Level 9 (50,395 points)

    Which cell carrier are you with?

  • Madmak78 Level 1 Level 1 (0 points)

    verizon- they have the service... it's apple that's the problem apparently.

  • Madmak78 Level 1 Level 1 (0 points)

    That was on the 4s... they fixed that problem.

  • diesel vdub Level 7 Level 7 (21,985 points)

    Madmak78 wrote:

     

    I have iPhone 4, updated to iOS6.0.1, which is supposed to support "gov't alerts" via toggles under notifications

    From the User's Guide, page 133:

     

    Show government alerts in Notification Center: Choose the alerts you want to see from the Government Alerts list. Government alerts are not available in all areas, vary by carrier and iPhone model, and may not work under all conditions. For example, in the United States, iPhone 4S or later can receive presidential alerts and you can turn AMBER and Emergency Alerts (which includes both Severe and Extreme Imminent Threat alerts) on or off. In Japan, iPhone 4 or later can receive Emergency Earthquake Alerts from the Japan Meteorological Agency.

     

    In other words, the iPhone 4 is not supported for AMBER/Emergency Alerts in the US.

  • trebber Level 1 Level 1 (15 points)

    Wrong...

  • deggie Level 9 Level 9 (50,395 points)

    What was he wrong about on Dec. 30, 2012?

  • trebber Level 1 Level 1 (15 points)

    He wasn't wrong on Dec 30, 2012.

     

    "In other words, the iPhone 4 is not supported for AMBER/Emergency Alerts in the US."

     

    It is now...  If you're with AT&T...

  • deggie Level 9 Level 9 (50,395 points)

    So on Dec. 30th he was correct therefore your first post here was wrong.

  • trebber Level 1 Level 1 (15 points)

    Right...

  • diesel vdub Level 7 Level 7 (21,985 points)

    trebber wrote:

     

    He wasn't wrong on Dec 30, 2012.

     

    "In other words, the iPhone 4 is not supported for AMBER/Emergency Alerts in the US."

     

    It is now...  If you're with AT&T...

    The iPhone 4 does not support AMBER/Emergency Alerts in the US on AT&T.

    AMBER/Emergency Alerts are only available on the 4S and 5 on AT&T after they released a carrier update in the last few days.

     

    From http://www.att.com/esupport/article.jsp?sid=KB410692&cv=820#fbid=nCtfhnAycBz

     

    Are Wireless Emergency Alerts available on all devices?

     

    AT&T has several wireless devices that are WEA capable, including new 4G LTE devices. WEA capable devices will display the following logo on the packaging and in the device instruction manual:

    Wireless Emergency Alerts Capable Logo

    The following AT&T devices are WEA capable*:

    • iPhone 5
    • iPhone 4S
    • Samsung Galaxy S4 (SGH-i337)
    • Samsung Galaxy SII (SGH-i777)
    • Samsung Captivate Glide (SGH-i927)
    • Samsung Galaxy Appeal (SGH-i827)
    • LG Optimus G Pro (E980)
    • BlackBerry 9360, 9810, 9860, 9900
    • Motorola Atrix 2 (mb865)
    • AT&T Fusion 2 (Huawei U8665)
    • Alcatel 510A
    • Alcatel 871A

    AT&T is committed to working with device makers to support this important alert messaging service. Additional WEA capable devices will continue to be made available.

    Important Note

    *A software update may be needed to enable these devices for to receive Wireless Emergency Alerts.

     

  • trebber Level 1 Level 1 (15 points)

    diesel vdub wrote:

    Make sure your facts are correct before stating that others are incorrect.

     

    Thanks for editing that out of your post.  I thought you were starting to get a little upitty for awhile there.  And might I say, quite an appropriate comment, in fact.  For example:

     

    diesel vdub wrote:

     

    The iPhone 4 does not support AMBER/Emergency Alerts in the US on AT&T.

    AMBER/Emergency Alerts are only available on the 4S and 5 on AT&T after they released a carrier update in the last few days.

     

    Actually, I happen to own 3 - iPhone 4's, NOT 4S," iPhone four", plural, three of them.  On two of them, running 6.1.3, I have the Government Alerts under Settings > Notifications.

    diesel vdub wrote:

     

    No, it is not.

    Yes, it is true.  And Llessur999 thinks it's true, too.

    https://discussions.apple.com/message/22273188#22273188

     

    And so do these guys (fourth paragraph):

    http://www.al.com/business/index.ssf/2013/06/att_rolls_out_emergency_alerts.html

     

    Here's another useful addage to keep in mind:

     

    "Don't believe everything you read on the internet."

     

    Last word?

  • diesel vdub Level 7 Level 7 (21,985 points)

    Per AT&T and Apple the feature does not work on the iPhone 4. If it works for you that is great but it is irresponsible of you to tell others that it definitively works on devices that the manufacturer and carrier says it does not work on.

  • trebber Level 1 Level 1 (15 points)

    "does not work on the iPhone 4."

     

    I agree.

     

    I had to re-read my posts.  I don't remember having said that this update actually WORKS on an iPhone 4.  In fact, I'm not sure that I even implied that.  For the sake of clarification/correction, I'll ammend my previous posts with the following:

     

    Althought this device is not supported for this feature, your iPhone 4 MIGHT become INFECTED with this update.

     

    Now that we've hashed out the symantics, how 'bout we concentrate on the solution.  Since it's NOT supported, how can we rid our iPhone 4's of this infection?

     

    https://discussions.apple.com/message/22272960#22272960

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