1 Reply Latest reply: Dec 30, 2012 7:27 PM by BDAqua
thomas.kiepura Level 1 Level 1

Created a back up of hard drive. I was told to scan the image for restore once complete. When I scan image for restore I get an error - can't scan internal disc error. What does this mean?  Is the copy of my hard drive corrupt?

MacBook Pro, Mac OS X (10.6.8)
  • BDAqua Level 10 Level 10

    Hi Thomas,


    One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...


    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive


    Reboot, test again.


    If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.


    Check the System Preferences>Other Row, for 3rd party Pref Panes.


    Also look in these if they exist, some are invisible...








    See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...




    Open Console in Utilities & see if there are any clues or repeating messages when this happens.