Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Finding the passcode for a new MacAir

I am trying to transfer information from my old MacBook to a new MacAir, and I need the passcode for the MacAir. How do I find it? Someone turned on the Air before I could use the Set up Asst.

MacBook, Mac OS X (10.5.8)

Posted on Dec 30, 2012 2:39 PM

Reply
7 replies

Dec 30, 2012 8:12 PM in response to sberman

Thanks for suggesting an obvious solution, but unfortunately it IS new. I removed it from its original sealed packaging. The "someone" was an unknown occupant of a somewhat chaotic holiday house who apparently turned it on to see what it was like, not realizing that the Setup Assistant had to be run. When I went to install the machine, the passcode was not available to me to record.

Dec 31, 2012 2:10 PM in response to nightsd01

Thanks nightsd01, but this resolution seems to be to change an adminstrator password, etc. I need the passCODE that originally was supplied with the machine. As I understand it, this is a relatively short numerical code provided by Apple for the initial run of the Startup Assistant. If I cannot resolve the issue I will try to call Apple. I was hoping that the users network would be able to provide me with a quick answer. Thanks for your effort.

Jan 14, 2013 3:13 PM in response to gda

I was not able to get a resolution from trying the suggestions in MACOSXHINTS.COM, so I called Apple, paid a fee for consultations(the Best Buy employee did not tell me that free help was no longer available for my new 2011 Macbook Air), and I was able to get the Migration Assistant working, which gave me the Passcode. After a few attempts, I got the information to my new machine. Thank you again for trying to help

Finding the passcode for a new MacAir

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.