11 Replies Latest reply: Dec 31, 2012 10:17 AM by MitchyD
MitchyD Level 1 Level 1

I have a problem about my ipod touch . I have restored it about 3 times already and it's not restoring . Please help ?


iPod touch (4th generation), iOS 5
Solved by lllaass on Dec 31, 2012 9:58 AM Solved

As I said in a previous reply

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  Apple Retail Store - Genius Bar

Reply by lllaass on Dec 31, 2012 6:28 AM Helpful

Maybe:

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  Apple Retail Store - Genius Bar

 

or

Maybe:

Restore loop (being prompted to restore again after a restore successfully completes)

Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .

 

Next try placing in DFU mode and then restoring.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Then try restoring on another computer.

Last, make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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