Error 39? Does anyone know how to fix this?

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Level 1

0 points

I got my iPhone on thursday and I have been trying to install it on iTunes since.

Everytime I complete the last step, which would take me to itunes by now, an error occurs known as CODE 39.

I went to my registry and deleted upperfiles, I don't have lowerfiles, and nothing happens.

I already restarted this PC several times, and to no avail no progress.

Can anyone help me out here?
My iPhone won't even charge up to 100 anymore because I have been plugging it in my PC for several days.

It's already weakening.

iPhone 4

Posted on Dec 30, 2012 6:41 PM

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Answer 1

Best reply

Level 1

50 points

The problem is with iTunes on your computer, not the phone. I dont know why you messed with your registry. You mave have done damage you can not reverse. Follow http://support.apple.com/kb/TS3694#error37 and http://support.apple.com/kb/HT1923

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Answer 2

Level 10

264,267 points

This article explains what to do. I found it as a result of searching "Code 39" on Google.

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Answer 3

Level 1

0 points

Thanks sberman, I went to the link you sent me.

I did all of the steps it told me to do; however, despite doing everything I still get that error/code.

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Answer 4

Level 1

0 points

Many users wrote that working with the registry tended to fix this problem.

Also, nothing pops up on iTunes when I connect my iPhone onto my computer.

I don't think anything is wrong with my iTunes.

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