iPod touch says connected to Internet but won't open apps as says not connected to Internet!

iPod is connected to wifi. It won't connected to iTunes or any app saying it needs Internet connection....


Have tried turning it all off etc which usually works but still not working.


Any help please.

Thanks

iPod touch

Posted on Dec 31, 2012 2:24 AM

Reply
1 reply

Dec 31, 2012 5:51 AM in response to aseamark

Does the iPod connect to other networks?

Does the iPod see the network?

Any error messages?

Do other devices now connect?

Did the iPod connect before?

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPod touch says connected to Internet but won't open apps as says not connected to Internet!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.