HT1600: Apple TV (1st generation): How to update Apple TV software

Learn about Apple TV (1st generation): How to update Apple TV software
rwubben
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Q: My apple tv (2nd Gen) will not update. What can I do?

I have tried many times to update my apple TV and it comes back with the update was not successful. What can I do?

Posted on Dec 31, 2012 8:04 AM

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rwubben

Q: My apple tv (2nd Gen) will not update. What can I do?

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 31, 2012 8:05 AM in response to rwubben
    Level 10 (104,526 points)
    Apple TV
    Dec 31, 2012 8:05 AM in response to rwubben

    Welcome to the Apple Community.

     

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:

     

    1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2. Connect the micro USB cable to the Apple TV and to your computer.
    3. Reconnect the power cable (only for Apple TV 3)
    4. Open iTunes.
    5. Select your Apple TV in the Source list, and then click Restore.

     

     

    If when you choose restore you get a message that the device cannot be found, download the file below

     

    Apple TV Software Restore 5.1.1 (2nd generation)

     

    Apple TV Software Restore 5.1.1 (3rd generation)

     

    Then hold down the option key while choosing restore and select the downloaded file when prompted.