I am able to sync my movie Ted to my ipad2 but not my ipod touch?

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I am able to sync my movie Ted to my ipad2 but not my ipod touch?

I just recently purchased Ted and downloaded the digital copy to my computer through UltraViolet. I was able to sync it to my iPad 2 but I get an error message when I try and sync it to my iPod touch? The error message is Ted(2012) was not copied to the iPod "JP's iPod" because it cannot be played on this iPod. Any suggestions?

Posted on Dec 31, 2012 7:55 AM

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Answer 1

lllaass

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Dec 31, 2012 9:27 AM in response to jkeefe_32

See:

iTunes: May be unable to transfer videos to iPhone, iPad, or iPod

What model iPod do you have? On the 4G and 5G can import HD videos.

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Answer 2

jkeefe_32 Author

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Dec 31, 2012 1:42 PM in response to lllaass

I have a 4G, 32G

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Answer 3

lllaass

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Dec 31, 2012 1:51 PM in response to jkeefe_32

What is the format and resolution of the video? Right click on the item in iTunes and seled Get Info.

It may be a 1080P video which is not compatible with the 4G. The 4G pod can play:

H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format

Did you try using the iTunes option FIle>Create New Version>Create iPod version?

Also see:

Transferring or downloading an iTunes Digital Copy

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Answer 4

TSnider

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Jan 1, 2013 2:10 PM in response to jkeefe_32

I have the same problem. Purchased iTunes digital copy of "Ted" and "Bourne Legacy", downloaded to iTunes, and neither will copy to 1st Generation IPad. I have had nothing but problems with latest iTunes version.

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Answer 5

Jan 6, 2013 4:01 PM in response to jkeefe_32

I had the same problem. I found if it was in HD it would transfer to my 2nd generation ipad but not my 2nd generation ipod touch. One thing I did find though was that if I went into purchases under itunes on my ipod I could download the movie but because my ipod didn't support HD I couldn't watch the movie. It may have worked if it was in SD instead of HD.

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