Movies that show in iTunes won't sync to my iPad 4

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Level 1

13 points

Movies that show in iTunes won't sync to my iPad 4

I'm trying to sync some moves from my laptop to my iPad4. I've verified that I have adequate space on the iPad, checked the three movies I want to move, verified that iTunes shows that 3 movies will sync and then hit sync. The info at the top shows the 5 steps and goes throught them, but no movie sync. UUUHHHGGG if it helps I'm set up for cloud and home sharing, but I've also tried doing this at work and get the same result, please help.

iPad (4th gen) Wi-Fi + Cellular, Windows 7, The iPad has the most up to date OS

Posted on Dec 31, 2012 3:58 PM

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Answer 1

sberman

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263,775 points

Dec 31, 2012 4:00 PM in response to JasonVA73

Are some (or all) of the movies rented? Rented movies can only exist on one device at a time. You would have to move (not sync) them to your iPad.

If they're not rented, are they owned by (purchased by) someone else? That would be an issue as well.

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Answer 2

JasonVA73 Author

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Dec 31, 2012 4:08 PM in response to sberman

I see your point, but no I own all of them and none are rented.

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Answer 3

JasonVA73 Author

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Dec 31, 2012 4:09 PM in response to JasonVA73

All applicable films will purchased on iTunes.

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Answer 4

JasonVA73 Author

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Dec 31, 2012 4:09 PM in response to JasonVA73

I mean were purchased.

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Answer 5

sberman

Level 10

263,775 points

Dec 31, 2012 4:11 PM in response to JasonVA73

Do you have enough memory on your iPad? I know movies require even more memory than shown in iTunes, and you have to leave enough free space on your iPad for iOS to operate (at least 10% of the physical memory).

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Answer 6

JasonVA73 Author

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Dec 31, 2012 4:18 PM in response to sberman

I have the 32gb model and took all the videos off my iPad and verified in iTunes at the bottom when the device is connected that I had 18+ gb of free space and then checked the three movies I wanted to move over to my ipad from the laptop which even with the calculated add ins still showed over 10 gb of free space.

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Answer 7

Dec 31, 2012 4:25 PM in response to JasonVA73

What version of i-Tunes are you currently running? I just did the latest update the other day and spet some time getting acquainted with the new interface. After many attempts to sync up a 1st gen i-pad I finally figured out that using Manual process I had to drag the selected movies to the i-Pad icon on the top right hand side of the header bar. When I dropped the movie there I got the dialog to sync.

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Answer 8

Demo

Level 10

166,494 points

Dec 31, 2012 4:31 PM in response to JasonVA73

Do you have content restrictions set on the iPad that could be preventing the movies from syncing?

Settings>General>Restrcitions>Allowed Content>Movies. If you have restrictions set, that could be why the movies will not sync.

And you are signed into the same ID on the iPad with which the movies were purchased?

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Answer 9

JasonVA73 Author

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Dec 31, 2012 4:36 PM in response to Demo

I may have purchased some of the movies with another account, but I've only ever had two and I've tried syncing movies that I know I bought with my current Apple ID and those won't sync either. I checked the restrictions and that doesn't seem to be the issue, but thanks for that option, it was certainly worth checking.

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Answer 10

JasonVA73 Author

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Dec 31, 2012 4:37 PM in response to JasonVA73

I have the newest version of iTunes, I try to keep all my sw updated

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Answer 11

JasonVA73 Author

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Dec 31, 2012 4:38 PM in response to jellis_0914

I have that most up to date version as of this afternoon and I'll try to manual thing, I saw that didn't know how to use it, but at this point I'd try an idian rain dance.

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Answer 12

Feb 18, 2013 6:56 PM in response to JasonVA73

I have had the very same problem with syncing movies to my 160GB iPod Classic. I have purchased both Inception and Memento from the iTunes store at different points in time, and only Inception will sync to my 160GB iPod Classic. This problem now makes sense after reading through another thread found here. My copy of Inception is SD, and my copy of Memento is HD; the 160GB iPod Classic does not support HD video.

Now, I realize that you are experiencing this problem with the iPad 4 and not a 160GB iPod Classic, but this Apple Support article has information about syncing HD movies to the iPad.

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