Hjuhasz407

Q: I hope someone can help me :(

I was using the find my iphone and find my mac app and I was showing a friend how to lock the computer. I told it to lock my macbook and it usually asks for the 4-digit password key but this time it brought up an image of a camera that blinks and I cannot get on my computer. I'm not sure what I did or how to fix it...does anyoen know how to fix it? I would so greatly appreciate it.

MacBook Pro

Posted on Jan 1, 2013 9:03 AM

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Q: I hope someone can help me :(

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  • by Linc Davis,

    Linc Davis Linc Davis Jan 1, 2013 11:36 AM in response to Hjuhasz407
    Level 10 (208,037 points)
    Applications
    Jan 1, 2013 11:36 AM in response to Hjuhasz407

    Do you see a flashing question mark?

  • by cmcole1011,

    cmcole1011 cmcole1011 Jan 1, 2013 12:14 PM in response to Hjuhasz407
    Level 1 (35 points)
    Jan 1, 2013 12:14 PM in response to Hjuhasz407

    Newly entered passcode is not applied

    Devices are locked with your current passcode. If you have no passcode on your device, you will be prompted to create one.

    Some configurations may allow for a four digit passcode lock, but require that it be more secure (for example, it can't be something like "1234"). If the new passcode lock you are attempting to apply does not adhere to the restrictions in place on your device, the passcode lock will not be changed, but your device will lock (with its existing passcode).

    Only Apple retail stores or Apple Authorized Service Providers can unlock computers protected by a firmware password, such as passwords set with Find My Mac.

    If you cannot remember the firmware password for your computer, schedule a service appointment with either an Apple Retail Store or an Apple Authorized Service Provider. If you plan to visit an Apple Retail store, make areservation at the Genius Bar (only available in some countries).

    Source: http://support.apple.com/kb/TS4006?viewlocale=en_US&locale=en_US