My less than 2 week old iPhone 5 has gone into recovery mode... I've tried plugging into itunes and restoring but error code 21 keeps coming up. Please help!!!!!

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My less than 2 week old iPhone 5 has gone into recovery mode... I've tried plugging into itunes and restoring but error code 21 keeps coming up. Please help!!!!!

My less than 2 week old iPhone 5 has gone into recovery mode... I've been trying to restore all day using itunes but just as the restore is about to finish, error 21 comes up. My phone is essential for work and this has caused me endless problems today. I am disgusted with this, I need a reliable phone. Please someone help me get it working again?!

Posted on Jan 1, 2013 10:41 AM

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Answer 1

AnaMusic

Level 9

57,562 points

Jan 1, 2013 10:43 AM in response to Sophs92

Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40

These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

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