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Latest Macbook Problems Resolved ?

Hi Everyone,
I have been thinking about buying the new 17" Macbook however the well known problems with the 15" have put me off somewhat. I have just spoken to the phone Mac store and i asked them about all the problems and if they had had many returns. The guy i spoke to said they had quite a few problems with the first run of Macbook but they were now on the second build and all the problems have been solved. Has anyone had any of the lastest build systems yet ? Is it problem free or was the chap just given me a load of b ****t to try and make a sale ?

imac 20" 2gig, Mac OS X (10.4.5)

Posted on May 2, 2006 6:00 AM

Reply
17 replies

May 2, 2006 11:23 AM in response to weatherman

If you are still having an issue post the updates, call AppleCare. I realize that is unsatisfying, but until they get a machine in their hands with the updates that still shows the problem, they are not going to know about it. Further, until they get a number of them, they are not going to see the scope of the problem.

Do try creating a brand new account, and logging into that one after a reboot. This is how they will test it, and if you still have a problem after doing so, then they should fix it.

As far as whether the 17" machines will have a problem? Given that I ordered one yesterday, I am not expecting any problems. We will see what happens when it shows up in two weeks.

(The 15 was the first design to use the new chipset, cpu, and gpu. The 17 is using the same ones, so I rather hope they have worked out the details.)

Scott

May 2, 2006 11:55 AM in response to Scott Ellsworth

hi,
i have the whine noise problem (serial w8609...) week 9 MBP, i do all updates and the noise still there. i call apple today and they told me that the logic board has been change since then, so i send'it to get the new board. The guy told me that the whine noise is going to remain but at a lower volume.
Does anyone have try that yet? it works?

May 2, 2006 2:07 PM in response to weatherman

Last weekend I bit the bullet and bought the 2.0 ghz MBP. I've been watching these forums and based on reports from people in my area that had bought MBP's I decided that the problems were overblown.

My unit is a week 15 machine; no whine at all and no melted flesh (sarcasm). I was told by reps at the Richmond, Va. store that Apple addressed the whine issue pretty early on.

I would not hesitate based on any reports from these forums. I think some are legitimate, some are overblown, and there are probably a few Apple haters on here as well.

May 2, 2006 2:14 PM in response to Stephen Power

Has anybody else noticed an uneven illumination of the display? If you look at a webpage with lots of white, do you notice a gradual darkening of the whites as from the bottom to the top and from the left to the right? I'm trying to determine if this is the norm as my week 14 macbook is darker on the upper right side compared to the upper left and lighter from the bottom than the top parts of the screen in general. The whites therefore look great at the bottom and slightly off and murkey (ever so slightly brownish) at the top, more so on the right than left. It really is not visible in any other colors than white, but I keep noticing it.

Please post what you find - thanks!

May 2, 2006 2:49 PM in response to weatherman

A friend of mine just got a new latest-revision 15.4" last week and looked under the hood - said the only difference in hardware from his previous MBP (LCD died after 2 days and was also a 'hot' MBP) is the fans and practically, makes no difference. He did say the new MBP runs much cooler.

He has a photo of the previous components showing the top view with the keyboard and top surface off - the fans on his original (1st revision) MBP were indicated .24w - the new fans are .33w.
I may be a point off on the exact numbers as I don't have the photo in front of me but it was right around there. He said that otherwise they were identical in size, shape etc.

The logic board and all other visible components were exactly the same model, type, release, designation, etc.

This seems to again disprove stories and articles about Apple quietly replacing some batch of overheating logic boards.
They are exactly the same part designation and physical build from the 1st batch to the latest.
There would be some change in the part designation to reflect\track a newer hardware evolution if there had been one.

He did not remove the heat sinks or inspect the CPU core surface but it
also was identical with no visible differences from the earlier unit.

May 2, 2006 3:43 PM in response to oceans777

I am on my second MBP. The first one was a week 14 (W8614) and it exhibited the cpu whine (only without AC power). I returned it, and recieved a W8617 MBP. It too has the CPU whine (only without AC power).

Neither of them seemed to get that hot. At least, that is my un-scientific assessment.

Anyways, I guess I am going to live with the whine. I really like everything else about it, and it makes my job a lot nicer than it would be without it.

-Ian

Macbook Pro Mac OS X (10.4.6) 2GB Ram, 120GB HD

May 2, 2006 4:37 PM in response to weatherman

I received my 15 inch MBP on April 27th with a video problem described and pictured in other forums (small bars spaced in a pattern across the screen that was visible in all programs changing colors as the screen color changed). I am exchanging it for a 17 inch paying the difference hoping to not repeat my experience with the 15 inch.

May 2, 2006 4:55 PM in response to Stephen Cox

So is the 17" the next generation or not? I asked the sales guy before ordering and was told the 17" ws the next build. Not heat problems, no whine.


Personally, I don't believe Apple on this. I just cancelled my order for a 17" MacBookPro. I may not move over to OS-X after all, if this is the way Apple treats its customers when problems arise.

Windows 2000

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