how do you get a refund for an in-app purchase?

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Level 1

0 points

Our 6 year old just inadvertently purchased $100 of in-app purchases, how can we get a refund? Any help is appreciated

Posted on Jan 1, 2013 11:33 AM

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Answer 1

Level 10

106,365 points

All sales are final. Did you not restrict purchases?

You can try contacting itunes support and asking for an exception:

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Answer 2

You can contact itunes support here to see if they can or will be able to help you.

Also you need to go to settings, general, restrictions, and set the restrictions to prevent in app purchases, it will have a passcode on it .

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